Santa’s Christmas Cottage

November 6

Santa Claus is coming to town! Experience Christmas like never before in Santa’s brand new cottage where you can take photos with him, share your stories and create unforgettable memories.

Santa Hours

November (starting Thursday, November 21)

  • Monday – Tuesday: 9:30 am – 1:00 pm | 2:00 pm – 5:00 pm
  • Wednesday – Friday: 9:30 am – 1:00 pm | 2:00 pm – 5:00 pm | 6:00 pm – 8:00 pm
  • Saturday: 9:30 am – 1:00 pm | 2:00 pm – 5:00 pm
  • Sunday: 11:00 am – 1:00 pm | 2:00 pm – 5:00 pm

December (until Tuesday, December 24)

  • Monday – Saturday: 9:30 am – 1:00 pm | 2:00 pm – 5:00 pm | 6:00 pm – 8:00 pm
  • Sunday: 10:00 am – 1:00 pm | 2:00 pm – 5:00 pm
  • Christmas Eve: 9:30 am – 1:00 pm

Photo Packages

We are happy to offer two incredible photo packages to suit your needs this year:

  • Two 4×6 Prints, a Digital Download and 1 Pose – $19.99 plus tax
  • Four 4×6 Prints, a Digital Download and 2 Poses – $29.99 plus tax

Can’t decide which package to choose? Now you can easily get more! Get an additional 4×6 Print with the same pose or an additional Reindeer Stuffy toy* for only $8.93 plus tax!

*while supplies last

Dashing Through The Lineup – Online Reservations

Looking to visit Santa but don’t want to wait in line? You can now reserve a timeslot to visit Santa! Here is how it works:

  • Use the calendar below to select a preferred date and time.
  • Reservations are available at 5-minute intervals. Please arrive at Santa’s Christmas Cottage 5-minutes before your scheduled reservation.
  • Your Santa Photo will be emailed to you within 24 hours. Please check your junk and spam folders for your digital file.
    If you do not receive your photo after 24 hours, please email with your name, phone number, and date of visit.
  • Bookings start and end on time. If you are unable to make it to your reservation, kindly book a new one as we are unable to make changes.
  • Share your photo on Facebook and Instagram using #ShopWillowbrook.

Each 5-minute timeslot allows for one photo. Should you desire multiple photos, please book the appropriate amount of timeslots. Due to high demand, we are unable to change reservations once booked.

Sensory-Friendly Photos with Santa

Santa is eager to see his favourite families at the sensory-friendly sessions! The sensory-friendly sessions will occur before the Centre opens. You will experience a quieter ambiance, fewer shoppers and an extra sparkle to ensure that all families have a magical experience with Santa.

Santa’s Sensory Friendly sessions will be on the following dates:

  • Sunday, November 24: 9:30 – 10:30 am
  • Sunday, December 1: 9:30 – 10:30 am
  • Sunday, December 8: 9:00 – 10:00 am

Pet-Friendly Sessions with Santa

Santa will have special hours just for families and their pets! The Pet-Friendly sessions will be available on the following dates:

  • Sunday, November 24: 5:30 – 7:00 pm
  • Sunday, December 1: 5:30 – 7:00 pm
  • Sunday, December 8: 5:30 – 7:00 pm

In order to provide a pleasant experience for owners and pets as well as shoppers, we ask that you agree to the following guidelines:

  • Only cats, dogs, rabbits, ferrets, gerbils, hamsters, guinea pigs, chinchillas, and birds are permitted at the event;
  • Have your pet(s) on a leash or in an animal carrier. All pets must be controlled, contained, or held by their owner at all times while at the Centre;
  • For the comfort of other Centre visitors, remain with your pet in the designated area at Santa’s Cottage. Do not walk your animal through other areas of the Centre (service animals are exempted from this procedure); and
  • Pet owners are required to sign a waiver for your pet’s photo with Santa.

Please enter through our Swimco entrance for the Sensory-Friendly and Pet-Friendly sessions.

Aishwarya Singh Willowbrook Blogger

Although she's not a regular shopper, Aishwarya does have an eye for the must-have's of the season. When she's not busy at work, you can find her at a concert or at the gym! And if you ever want to talk about horses, she's your girl!

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